Paladin provides technical service, support, and troubleshooting through our team of expert service technicians. Initiate a ticket by calling or emailing our service department.

Our customer care team is highly adaptable, and will rapidly ensure that queries regarding new or existing accounts, billing and payments, or any administrative matters are directed properly.

Service Desk

Technical support or service requests:

[email protected]

Customer Care

Existing contracts, account changes or updates, account status or payments:

[email protected]

Alarm Sales

All alarm sales inquiries:

[email protected]

After Hours Support

Please contact our 24/7 National Service Desk: