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Solution / Unified Communications

Unified Communications

Telephony and unified communication services that meet the needs of today’s cloud-based, mobile workforce in an enterprise environment.

Traditional PSTN Integration and much, much more

Paladin is proud to offer a cloud-based software application which enables clients to conduct inbound and outbound PSTN calling through Microsoft Teams. In an effort to support the rapidly changing business environment shaped by COVID-19 and modern collaboration needs, we are pleased to offer this exciting new Direct-Routing-As-A-Service (DRaaS) solution as another avenue for corporate agility and adaptation.

Paladin’s Voice-In-Teams offering is a result of our Channel Partnership with SIPPIO – A Microsoft Co-Sell Ready Partner. This software connector is available from Paladin as an in-house solution, including billing, deployment, and support. This end-to-end encrypted cloud solution provides full carrier, SIP, and SBC services with international availability in 78+ countries, and takes 10 minutes to deploy for most clients

Paladin Technologies integrates voice and unified communication solutions for:

  • Call centres
  • Hosted and managed (view hosted pricing)
  • Customer service management (CSM) and workforce integration
  • Browser-based connectivity (WebRTC)
  • Voice over Internet Protocol (VolP)
  • Mobile workforce solutions
  • Integration with audio visual systems

Telephony and unified communication services that meet the needs of today’s cloud-based, mobile workforce in an enterprise environment.

Paladin delivers hosted and managed telecommunications solutions for the modern workforce, which lower system costs, provide redundancy, and have flexible, remote solutions for the end user.

Traditional primary rate interface (PRI) phone lines and on-site equipment are being upgraded in favour of managed/hosted and cloud-based services, providing clients with better metrics to make informed business decisions. Paladin creates solutions for a mobile workforce with browser-based connectivity options that enable remote workers to function at a lower cost to the organization, moving businesses to the next phase in communication.

 

 

 

Communication is integral to the interplay of business functions, and creating flexible mobile services for end users is equally important as providing a low-cost and resilient solution. Working with Canadian products and companies, Paladin Technologies can design and integrate unified telephony communications solutions that are agile in the midst of new technology trends and growing workforce demands. The partners Paladin aligns with are a true extension of its brand, ensuring end users receive excellence from design to installation.

Get a quote for Unified Communications