October 1, 2018 – VANCOUVER, B.C. – Paladin Technologies announced it has signed a master service agreement with TELUS to provide monitoring services to TELUS Security customers. TELUS recently launched TELUS SmartHome Security and TELUS Secure Business and is now teaming up with national integrator Paladin Technologies to ensure its customers receive reliable, 24/7, real-time monitoring service and guard response.

Ted Reid, President of Paladin Technologies, stated, “I am proud of the collaborative approach we are undertaking with TELUS’ entry into the home security market. Together, our organizations will quickly foster innovation and progressive technology in this market sector.”

Jason Macdonnell, Senior Vice-president, TELUS SmartHome Security and Secure Business, stated, “TELUS is excited to partner with Paladin and leverage their deep experience in security and monitoring for Canadians and their long-standing commitment to customer privacy. Paladin has built a robust operation for its clients and we are confident that together, we will deliver enhanced security solutions to our customers.”

It is estimated that within five years, there will be over 50 billion smart connected devices in the world1, revolutionizing the way in which consumers are connected to bundled devices and services such as phones, internet, wireless connection, and the entire home. As TELUS leverages its world-class PureFibre and wireless networks to connect homes, businesses and communities with innovative technologies, Paladin Technologies will provide trusted, quality security monitoring to ensure customers feel safe and in control of their homes and businesses.


1Canada’s Digital Technology Supercluster Executive Summary